PRIVACY POLICY

Effective Date: 09/03/2025

At Houston Limo Chauffeur, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with us through SMS, phone calls, and our website.

1. Information We Collect

SMS and Calls:
When you engage with us through SMS or phone calls, we may collect the following information:

  • Your name
  • Your phone number
  • Call recordings (for quality assurance and training purposes)
  • SMS message content (for customer service and support purposes)

Website:
When you visit our website, we collect information to improve your user experience, such as:

  • Your IP address
  • Device information (e.g., browser type and operating system)
  • Pages you visit on our website
  • Time and date of your visit
  • Cookies and other tracking technologies (for website analytics and personalization)

2. How We Use Your Information

We use the information we collect to:

  • Provide customer service and support
  • Respond to inquiries or requests
  • Improve the functionality and content of our website
  • Enhance the quality of our products and services
  • Communicate with you regarding updates, offers, and promotions via SMS, phone, or email (only if you’ve opted-in)
  • Monitor the performance of our website and SMS/call interactions

3. How We Share Your Information

We may share your information with trusted third-party service providers who assist us in delivering services to you, including:

  • SMS delivery services
  • Call centers and customer support teams
  • Website analytics and performance tools

We will not sell, rent, or trade your personal information to third parties without your consent, except as required by law.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Your Choices and Rights

You have the right to:

  • Opt-out of receiving SMS or marketing calls by following the instructions provided in each message or by contacting us directly.
  • Access, correct, or delete your personal information by contacting us at [Phone: (800) 651-8132 | Email: info@houstonlimochauffeur.com].
  • Withdraw consent to our use of your personal information at any time, subject to certain legal obligations.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to enhance your experience and analyze website traffic. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:


Houston Limo Chauffeur LLC 

Corporate Office: 2700 Post Oak Blvd, Suite 2100, Houston, TX 77056 

Registered Address (LLC filing): 12319 Norkey St, Houston, TX 77086 

Phone: (800) 651-8132 | Email: info@houstonlimochauffeur.com


By using our SMS, phone services, and website, you agree to the terms of this Privacy Policy.

This Privacy Policy is designed to be general, but you should adapt it to reflect the specific practices and legal requirements of your business and jurisdiction.