PRIVACY POLICY
Your privacy, handled with discretion.
We move executives, families, and wedding parties across Houston every day. The same care we bring to a ride is the care we bring to your information.
01 About This Policy
This policy explains how Houston Limo Chauffeur collects and uses information when you book a ride, fill out a quote form, sign up for text updates, or visit our website. It applies to all of our services, including airport transfers, corporate travel, weddings, and special events.
If anything here is unclear, give us a call. We would rather answer a quick question than leave you guessing.
02 What We Collect
We only ask for what we need to get you where you are going. That usually includes:
- Your name, phone number, and email address.
- Pickup and drop-off locations, dates, times, and flight info when it applies.
- Vehicle preference, number of passengers, and any special requests.
- Payment details, which are handled by our processor, not stored on our side.
- Basic website data like pages visited and device type, used to keep the site running well.
03 How We Use It
Your information is used to coordinate your ride, confirm bookings, communicate with you about your trip, process payment, and improve our service. We do not use your information for advertising or sell it to third parties.
04 SMS & Messaging
When you give us your mobile number and opt in, we may text you about your reservation, pickup status, or a quote you asked for. Standard message and data rates may apply. Reply STOP at any time to stop messages. Reply HELP for help.
| Program | Purpose | Frequency |
|---|---|---|
| Reservation Updates | Trip confirmations and pickup alerts | Per booking |
| Quote Replies | Pricing and availability | As requested |
Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
05 Sharing & Third Parties
We share information with the people who help us run the business: our dispatch and reservation software, our payment processor, and the chauffeur assigned to your trip. We also share information when the law requires it, or when we need to protect our guests, our team, or our vehicles.
06 Your Rights
You can ask us what we have on file, ask us to fix something that is wrong, or ask us to delete your information when we no longer need it for a booking or for our records. Email or call the numbers below and we will take care of it.
07 Security & Retention
We keep your information on protected systems and limit access to the staff who need it. Trip records are kept as long as we need them for service, billing, taxes, and legal reasons, then they go away.
08 Updates to This Policy
If we change how we handle information, we will update this page and adjust the effective date at the top. If the change is a big one, we will do our best to let you know directly.
Questions about your information?
2700 Post Oak Blvd, Suite 2100 · Houston, TX 77056

